1. Information We Collect

We collect information to provide better services to all our users. The data we collect falls into the following categories:

Personal Information: Includes your name, email address, phone number, billing and shipping address, payment details and other information you provide when making a purchase or contacting us.

Non-Personal Information: Includes details such as your browser type, device information, IP address and data collected through cookies and similar technologies.

Usage Data: Information on how you use our website, such as your browsing actions, referring URLs and time spent on our site.

2. How We Use Your Information

We use your data for various purposes to provide, improve and personalize our services, including:

Order Processing: To process and fulfil your orders, manage payments and deliver products.

Customer Support: To respond to your inquiries, manage requests and provide customer service.

Marketing Communication: To send you updates, promotional materials and offers that may interest you, with your consent.

Website Improvements: To analyse user behaviour and improve our website functionality and user experience.

Legal Compliance: To comply with applicable laws, regulations and industry standards.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers that assist us in operating our website, processing payments and delivering products.

Legal Requirements: We may disclose your information if required by law, such as responding to a subpoena, court order, or governmental request.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).

Managing Cookies: You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our site.

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing security measures such as encryption, secure servers, and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal data, including:

Access: You can request a copy of your personal information that we hold.

Correction: You can request corrections to your personal data if it is inaccurate or incomplete.

Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal requirements).

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. Your continued use of our website after any changes indicates your acceptance of the new terms.